Whether a provider of online services can be subject to contributory-infringement liability by providing general internet services with mere knowledge that someone is likely to use those services to infringe and whether the provider's mere knowledge of a user's direct infringement is sufficient to render its conduct willful under 17 U.S.C. § 504(c).

Whether an internet service provider can be held liable for contributory copyright infringement based solely on general knowledge that users might engage in infringing activities without specific evidence of direct encouragement or inducement