1/ Why did Danielle Jones, District Manager made a verbal contractual agreement with me
to send her all of my payments, copy of contract and list of merchandise I had in storage and
she would agree to return ALL of my belongings that were auction in ERROR and this did NOT
HAPPEN?

2/ Why did Ronald L. Havner Jr., CEO did not follow up with me when I informed him that
this auction error has caused me financial problems, stress, depression, anxiety, pain and
suffering, etc., and could lead to legal action if not resolved within a certain time frame?

3/ Why wasn't any of these verbal statements made by Danielle Jones, District Manager,
written in the contractual agreement, which is against the law to try to enforce now?

4/ According to the laws of South Carolina, if someone breach a contract (written or
verbal), is that grounds for legal action to be filed?

Why did Danielle Jones, District Manager make a verbal contractual agreement that was not included in the written contract?